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1. 
Cover image for Smart calling : eliminate the fear, failure, and rejection from cold calling
by 
Sobczak, Art.
Format: 
Books
Publication Date 
2013
Excerpt: 
Telephone selling.
Available: Copies:
2. 
Cover image for Delivering knock your socks off service
by 
Performance Associates, Inc.
Format: 
Books
Publication Date 
2007
Excerpt: 
partners: communicating across functions -- Exceptional service is in the details -- Good selling is good
Available: Copies:
3. 
Cover image for Guerrilla marketing in 30 days : a 30 day tactical plan to maximize profits and increase customers
by 
Levinson, Jay Conrad.
Format: 
Books
Publication Date 
2005
Excerpt: 
. Telephone selling and marketing -- Day 16. Printed collateral, brochures, and sales sheets -- Day 17. Direct
Available: Copies:
4. 
Cover image for Performance Research Associates' Delivering knock your socks off service.
by 
Zemke, Ron.
Format: 
Books
Publication Date 
2003
Excerpt: 
Selling. 24. Never Underestimate the Value of a Sincere Thank-You -- pt. 3. The Problem-Solving Side of
Available: Copies:
5. 
Cover image for Hospitality sales and promotion : strategies for success
by 
Taylor, Derek, 1932 August 5-
Format: 
Books
Publication Date 
2001
Excerpt: 
-to-face selling -- 5. Telephone selling -- 6. The shape of things that came: the technology -- 7. Banqueting sales
Available: Copies:
6. 
Cover image for Services marketing
by 
Lovelock, Christopher H.
Format: 
Books
Publication Date 
1996
Excerpt: 
-- Federal Express: Business Logistics Services -- BT: Telephone Account Management -- Marriott's Rancho Las
Available: Copies:
by 
Freestone, Julie.
Format: 
Books
Publication Date 
1990
Excerpt: 
Telephone selling.
Available: Copies:
by 
Nel, R.
Format: 
Books
Publication Date 
1989
Excerpt: 
of buying and selling ; credit policy ; Office organisation ; The stock exchange ; Commercial banks
Available: Copies:
by 
Coffman, C. DeWitt (Charles DeWitt)
Format: 
Books
Publication Date 
1980
Excerpt: 
-- Sales personnel -- Budgeting -- Sales training -- The selling instruments -- Personal selling
Available: Copies:
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