"John Lannon's Technical Communication has helped more than 1.2 million students become better technical writers, equipping them with the skills and knowledge they need to be successful in a wide range of professions. Lannon is unwavering in his effort to keep abreast of current issues and trends in the workplace - and to weave their Implications into the Instruction this book provides. What you'll find here is a realistic portrayal of today's workplace that prepares you for any career you choose."--book jacket.