Title:
Customer first : a strategy for quality service
Author:
Walker, Denis.
ISBN:
9780566028601
9780566075438
Personal Author:
Publication Information:
Aldershot, Hants, England ; Brookfield, Vt. : Gower, ©1990.
Physical Description:
xii, 154 pages : illustrations ; 26 cm
General Note:
Includes index.
Electronic Access:
Table of contents http://www.gbv.de/dms/hbz/toc/ht004229383.PDF