Becoming fluent with computers and the Internet -- Inside the system unit -- Storing data: electronic filing cabinets -- Input and output: data in, information out -- Buying and upgrading your computer system -- System software: keeping the computer running smoothly --- Application software: essentials for knowledge workers -- Multimedia and virtual reality -- Internet: the network of networks -- Using e-mail -- World Wide Web and electronic commerce -- Creating a web page -- Telecommunications: exchanging data via the telephone system -- Networks: superhighways for digital information -- Privacy and encryption -- Computer crime and security -- Ethics: doing the right thing -- Databases and information systems -- Systems analysis and design -- Programming languages and program development -- Careers and certification -- Emerging technologies.