Title:
Making scorecards actionable : balancing strategy and control
Author:
Olve, Nils-Göran, 1947-
ISBN:
9780470861424
Publication Information:
Chichester : Wiley, ©2003.
Physical Description:
1 online resource (xv, 304 pages) : illustrations
Contents:
Making Scorecards Actionable Balancing Strategy and Control; Contents; Preface; Acknowledgements; 1 Scorecards 10 Years On -- Fading Fad or Maturing Management?; 2 Scorecards in Use; 3 Skandia's Experience from Navigating into the Future; 4 Case Histories; 5 Challenges; 6 Visualizing Strategies in Maps; 7 Using Scorecards to Boost a Strategy-Grounded Dialogue; 8 Assigning Roles and Responsibilities for Operating Scorecards; 9 Connecting Strategic Intent: Designing Interfaces Between Scorecards; 10 How to Balance the Incentive System; 11 Using IT to Leverage the Scorecard.
12 Prospects: BSC as a Tool for Modern ManagementNotes; References; Index.
Abstract:
Following on from an earlier work, this volume focuses on the hands-on experiences of companies across a broad range of organizations and the challenges that emerge as the scorecards are put into operation. If these challenges are not met they may hamper or even erode the implementation of scorecards - even though the concept as such is valid. Identifying achievements as well as failures, this book looks at the challenges encountered by successful companies when operating their scorecards, and shows how they manage these problems.
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