Cover image for Essentials of corporate communication : implementing practices for effective reputation management
Title:
Essentials of corporate communication : implementing practices for effective reputation management
Author:
Riel, C. B. M. van.
ISBN:
9780415328258

9780415328265
Personal Author:
Publication Information:
London ; New York : Routledge, 2007.
Physical Description:
xvi, 306 pages : illustrations ; 24 cm
Contents:
Introduction : the communication system -- What is corporate communication? -- From communication to reputation -- Creating identity and identification -- Measuring corporate identity -- Communicating with the corporate brand -- Developing a reputation platform -- Expressing the company -- Communicating with key stakeholders -- Assessing the effectiveness of corporate communication -- Applied reputation research -- Organizing corporate communication.
Abstract:
"This new book addresses a topical and important area of study. Helping readers not only to understand, but also to apply, the most important theoretical notions on identity, identification, reputation, and corporate branding, it illustrates how communicating with a company's key audience depends upon all of the company's internal and external communication. The authors, leading experts in this field, provide students of corporate communication with a research-based toolbox to be used for effective corporate communications and creating a positive reputation. Essentials of Corporate Communication features original examples and vignettes, drawn from a variety of US, European, and Asian companies with a proven record of successful corporate communication, thus offering readers best practice examples. Illustrations are drawn from such global companies as Shell, Microsoft, Altria, and Johnson & Johnson."--Jacket.
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