Delivering digitally : managing the transition to the new knowledge media

1. The origins of the knowledge media -- 2. Social forces driving educational change -- 3. Learning in an electronic environment -- 4. Counting the cost -- 5. A cost or an investment? -- 6. Re-engineering technological infrastructure -- 7. Re-skilling and supporting staff -- 8. Reorienting the teaching programme -- 9. Redesigning learner support services -- 10. Developing an evaluation strategy -- 11. Managing the transition -- 12. A quality assurance framework for achieving best practice in new learning technologies -- 13. Anticipating tomorrow's innovations.