Summary

This text presents a managerial approach to the study of organizational behaviour, with an emphasis on improving work performance through a better understanding of human resources. It is concerned with interactions within the structure and operation of organizations, the process of management and behaviour of people at work. importance of the role of management as an integrating activity. The text is written with the minimum of technical terminology and the format is clearly structured. critical appraisal of different perspectives on the structure, operation and management of organizations, and interactions among the people which work in them. assignments and group work, open text design and clear writing style, to make the book acessible to students. The author takes a managerial rather than a sociological approach to organizational behaviour and uses 2-colour text throughout. behaviour, BTEC HNC/D Business and Finance, DMS and MBA courses.