Cover image for Business communication : building critical skills
Title:
Business communication : building critical skills
Author:
Locker, Kitty O.
ISBN:
9780072305982

9780071180542

9780072511901
Personal Author:
Publication Information:
Boston, Mass. : McGraw-Hill, ©2001.
Physical Description:
xxi, 582, G-11, PYP-4, EN-7, C-2, I-10 pages : color illustrations ; 26 cm
Contents:
Unit One: Building blocks for effective message 1 -- Unit Two: Creative goodwill message -- Unit three: Letters, Memos, and E-mail message -- Unit Four: Polishing your writing -- Unit Five: Interpersonal communication -- Unit Six: Research, reports, and visuals -- Unit Seven: Job hunting.