pt. A. Introduction to supply chain management. Introduction to supply chain management -- pt. B. Supply chain elements. Sourcing -- Contract management -- Warehousing -- Inventory -- Operations and manufacturing -- Reverse logistics -- Transport -- Customer service -- Logistics information systems -- pt. C. Supply chain integration. Logistics channels and network design -- Alignment of supply and demand -- Management strategies -- pt. D. Other strategic considerations. Global logistics -- Integrated supply chain risk management -- Humanitarian logistics -- pt. E. Case studies.