Title:
Operations and process management : principles and practice for strategic impact
Author:
Slack, Nigel.
ISBN:
9780273684268
Publication Information:
Harlow, England ; New York : Prentice Hall/Financial Times, 2006.
Physical Description:
xxiii, 531 pages : color illustrations ; 28 cm + 1 CD-ROM (4 3/4 in.)
Contents:
Operations and processes -- Operations strategy -- Supply network design -- Process design 1 : positioning -- Process design 2 : analysis -- Product and service design processes -- Supply chain management -- Capacity management -- Inventory management -- Resource planning and control -- Lean synchronization -- Quality management -- Improvement -- Risk and resilience -- Project management.
Added Author: