
International travel and tourism training programme. Foundation course textbook
Title:
International travel and tourism training programme. Foundation course textbook
Author:
International Air Transport Association.
ISBN:
9789292291006
Edition:
5.8
Publication Information:
Montreal : IATA, 2007.
Physical Description:
ii, 89 pages
General Note:
Includes: M1.10 Customer service - M1.11 Technology in the travel industry.
Includes bibliographical references and glossary.
Added Corporate Author:
Added Title:
Customer service.
Technology in the travel industry.