Labour relations : the psychology of conflict and negotiation

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Title:

Author:

Tustin, Charles.

ISBN:

9780195718638

Personal Author:

Tustin, Charles.

Edition:

2nd ed.

Publication Information:

Cape Town : Oxford University Press Southern Africa, 2000.

Physical Description:

xviii, 250 pages : illustrations ; 23 cm

General Note:

"Errata" slip inserted.

Contents:

An industrial psychological approach to labour relations ; The labour relations system ; Labour relations psychology ; Conflict handling ; The conduct of negotiations ; Third-party intervention ; Job satisfaction ; Motivation ; Job evaluation ; Quality of work life.

Subject Term:

Industrial relations.

Personnel management.

Psychology, Industrial.

Added Author:

Geldenbuys, Dirk.

Copies:

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Searching... VC Durban North	General Books	000023131	658.315 TUS	1	Searching... Unknown
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Summary

This text focuses on the people in the labour-relations process, presenting a comprensive framework of the labour-relations system from a psychological perspective. It deliberately avoids a legalistic approach in the interest of an overall understanding of the processes by which people pursue their economic concerns.