Title:
Operations and process management : principles and practice for strategic impact
Author:
Slack, Nigel.
ISBN:
9780273768807
9780273751878
Edition:
3rd ed.
Publication Information:
Harlow ; New York : Pearson, 2012.
Physical Description:
xxii, 540 pages : color illustrations ; 28 cm
Contents:
1. Operations and processes -- 2. Operations strategy -- 3. Supply network design -- 4. Process design 1 : positioning -- 5. Process design 2 : analysis -- 6. Designing the innovation process -- 7. Supply chain management -- 8. Capacity management -- 9. Inventory management -- 10. Resource planning and control -- 11. Lean synchronization -- 12. Quality management -- 13. Improvement -- 14. Risk and resilience -- 15. Project management
Added Author: