Cover image for MCITP self-paced training kit (exam 70-685) : Windows 7 enterprise desktop support technician
Title:
MCITP self-paced training kit (exam 70-685) : Windows 7 enterprise desktop support technician
Author:
Northrup, Tony, 1974-
ISBN:
9780735627093
Personal Author:
Publication Information:
Redmond, Wash. : Microsoft Press, ©2010.
Physical Description:
xxiv, 660 pages : illustrations ; 23 cm + 1 (CD-ROM : 4 3/4 in.)
General Note:
Includes index.
Contents:
Introduction -- Troubleshooting hardware failures -- Networking -- Printers -- Security -- Protecting client systems -- Understanding troubleshooting remote access connections -- Updates -- Performance -- Troubleshooting software issues -- Appendix A : Configuring Windows Firewall -- Appendix B : Managing user files and settings -- Appendix C : Configuring startup and troubleshooting startup issues -- Appendix D : Troubleshooting hardware, driver, and disk issues -- Appendix E : Troubleshooting network issues -- Appendix F : Troubleshooting stop messages -- Answers.
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