Managing airports : an international perspective

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Title:

Author:

Graham, Anne, 1958-

ISBN:

9780750686136

Personal Author:

Graham, Anne, 1958-

Edition:

3rd ed.

Publication Information:

Oxford ; Burlington, MA : Butterworth-Heinemann, 2008.

Physical Description:

xix, 333 pages ; 25 cm

General Note:

Previous edition: 2003.

Contents:

Introduction -- The changing nature of airports -- Airport economics and performance benchmarking -- Airport operations and service quality -- The airport-airline relationship -- The provision of commercial facilities -- Airport competition and the role of airport marketing -- The economic and social impact of airports -- The environmental impact of airports -- Future prospects.

Abstract:

"Approaching management topics from a strategic and commercial perspective rather than from an operational and technical angle, the book provides an innovative insight into the processes behind running a successful airport." "Completely revised and updated for a third edition, with international case studies from BAA, Vienna, Aer Rianta, and countries around the world, this book reflects the huge changes in the management of airports today and tackles many key issues." "Accessible and up-to-date, Managing Airports is ideal for students, lecturers and researchers of transport and tourism, and practitioners within the air transport industry."--BOOK JACKET.

Subject Term:

Airports -- Management.

Electronic Access:

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Library	Material Type	Item Barcode	Shelf Number	Copy	Status
Searching... 1:IIESDN	1:GEN-BOOK	000096602	387.73 GRA	1	Searching... Unknown
Searching... 1:IIESDN	1:GEN-BOOK	000096821	387.73 GRA	3	Searching... Unknown

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Summary

Managing Airports presents a comprehensive and cutting-edge insight into today's international airport industry. Approaching management topics from a strategic and commercial perspective rather than from an operational and technical angle, the book provides an innovative insight into the processes behind running a successful airport. Completely revised and updated for a third edition, with international case studies from BAA, Vienna, Aer Rianta, and countries around the world, this book reflects the huge changes in the management of airports today and tackles many key issues. Accessible and up-to-date, Managing Airports is ideal for students, lecturers and researchers of transport and tourism, and practitioners within the air transport industry.