Cover image for Social marketing : improving the quality of life
Title:
Social marketing : improving the quality of life
Author:
Kotler, Philip.
ISBN:
9780761924340
Personal Author:
Edition:
2nd ed.
Publication Information:
Thousand Oaks, Calif. : Sage Publications, c2002.
Physical Description:
xvi, 438 p. : ill. ; 24 cm.
Contents:
Pt. I. Understanding Social Marketing -- Ch. 1. Defining Social Marketing -- Ch. 2. Outlining the Strategic Marketing Planning Process -- Ch. 3. Discovering Keys to Success -- Pt. II. Analyzing the Social Marketing Environment -- Ch. 4. Determining Research Needs and Resources -- Ch. 5. Mapping the Internal and External Environments -- Pt. III. Establishing Target Audiences, Objectives, and Goals -- Ch. 6. Selecting Target Markets -- Ch. 7. Setting Objectives and Goals -- Ch. 8. Deepening Our Understanding of the Target Audience and the Competition -- Pt. IV. Developing Social Marketing Strategies -- Ch. 9. Product: Designing the Market Offering -- Ch. 10. Price: Managing Costs of Behavior Change -- Ch. 11. Place: Making Access Convenient -- Ch. 12. Promotion: Creating Messages -- Ch. 13. Promotion: Selecting Media Channels -- Pt. V. Managing Social Marketing Programs -- Ch. 14. Developing a Plan for Evaluation and Monitoring.

Ch. 15. Establishing Budgets and Finding Funding Sources -- Ch. 16. Completing an Implementation Plan and Sustaining Behavior -- Ch. 17. Making Ethical Decisions -- App. Social Marketing Planning Worksheet.
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