Title:
Motivational management : inspiring your people for maximum performance
Author:
Hiam, Alexander.
ISBN:
9780814407387
Personal Author:
Publication Information:
New York : AMACOM, American Management Association, c2003.
Physical Description:
ix, 276 p. : ill. ; 23 cm.
Contents:
1. The Quest for Star Performers -- 2. Creating a Positive Performance Environment -- 3. Rethinking Management Communications -- 4. Using Motivational Communication Techniques -- 5. Tackling the Feelings That Drive Performance -- 6. Providing Challenging Opportunities -- 7. Using Feedback to Motivate -- 8. Eliminating Contaminants -- 9. Transforming Negative Attitudes -- 10. Appealing to Individual Motives -- 11. Using Recognition and Rewards -- App. A. Measuring and Tracking Job Motivation Levels.