Summary

Written in a concise yet conversational manner, this organizational behaviour text makes extensive use of practical examples to illustrate concepts. Providing a balance between micro and macro topics, Robbins discusses current OB issues such as negotiation tactics, innovation and employee empowerment. The book increases awareness of the changing workforce through integrated theme boxes in diversity, and topics discussed include global diversity, high turnover among minorities and women, and how men and women communicate differently. The author covers specific ethical issues in every chapter - including ethics in research, ethics in CEO compensation, dissatisfaction and whistleblowing, cultural factors that breed unethical behaviour and examines the challenges and opportunities for organizational behaviour in the 1990s.