Continuous quality improvement in higher education

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Title:

Continuous quality improvement in higher education

Author:

Dew, John R.

ISBN:

9780275983895

Personal Author:

Dew, John R.

Publication Information:

Westport, Conn. : American Council on Education/Praeger, c2004.

Physical Description:

xi, 194 p. : ill. ; 25 cm.

Series:

ACE/Praeger series on higher education

American Council on Education/Praeger series on higher education.

Contents:

Ch. 1. The development of continuous improvement in higher education -- Ch. 2. Embarking on continuous improvements in the academic community -- Ch. 3. Educating the campus about continuous improvement -- Ch. 4. Conducting self-assessments -- Ch. 5. Strategic planning : engaging faculty and staff -- Ch. 6. Benchmarking in the academic environment -- Ch. 7. Leadership, consensus, and teamwork in the higher education community -- Ch. 8. Facilitating campus teams -- Ch. 9. Measurement and feedback -- Ch. 10. Engaging faculty and students in improving the teaching and learning processes -- App. 360 feedback process : contributors workbook.

Abstract:

"This book offers a historical perspective on pioneering institutions in Continuous Improvement. It also offers insights on how to obtain stakeholder feedback through surveys and focus groups. Dew and Nearing address the issue of strategic planing from a CI perspective and include concepts to improve academic programs. They also bring structure to the chaotic issue of measurement and feedback in the higher education setting."--BOOK JACKET.

Subject Term:

Universities and colleges -- United States -- Administration.

Total quality management in higher education -- United States.

Added Author:

Nearing, Molly McGowan.

Copies:

Available:*

Library	Material Type	Item Barcode	Shelf Number	Copy	Status
Searching... 1:IIEMSA	1:GEN-BOOK	33168015754464	378.107 D515C 2004	1	Searching... Unknown

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Summary

There is great variation among higher education institutions, and a wide range of approaches to Continuous Improvement. Dew and Nearing acknowledge that the mistaken impression may exist that there is not a defined body of knowledge from which higher education leaders can draw when designing a journey toward excellence in the context of any specific institution. The authors have found a solid body of knowledge that will add value to leaders in any of these various settings.

Continuous improvement is so important for leaders in higher education today because they find it now being embedded in the re-accreditation process for many accrediting associations. This book will give background by providing historical perspective on pioneering institutions in Continuous Improvement. Additionally, it offers insights on how to obtain stakeholder feedback through surveys and focus groups. Dew and Nearing address the issue of strategic planning from a CI perspective and include concepts to improve academic programs. They also fulfill their goal of bringing structure to the chaotic issue of measurement and feedback in the higher education setting.

Continuous improvement is so important for leaders in higher education today because they find it now being embedded in the re-accreditation process for many accrediting associations. This book will give background by providing historical perspective on pioneering institutions in Continuous Improvement. Additionally, it offers insights on how to obtain stakeholder feedback through surveys and focus groups. Dew and Nearing address the issue of strategic planning from a CI perspective and include concepts to improve academic programs. They also fulfill their goal of bringing structure to the chaotic issue of measurement and feedback in the higher education setting.