"The core themes are introduced by case studies that illustrate the realities of employee relations. Drawn from the public and private sectors, from the service sector and manufacturing, and from unionised and non-unionised companies, these cases reflect the diversity of settings in which contemporary employee relations take place. These cases and the accompanying further reading also make the book an invaluable source for seminar discussion and project work." "This new edition has been substantially revised to take account of all the latest developments and research in the field of employee relations, together with new and updated cases to reflect recent changes." "Essential reading for all undergraduate, postgraduate and MBA students studying employee relations and a valuable resource for anyone engaged in grappling with the challenges presented by employee relations in contemporary workplaces."--BOOK JACKET.