Communicating for managerial effectiveness

Select an Action

Title:

Author:

Clampitt, Phillip G.

ISBN:

9780761930990

Personal Author:

Clampitt, Phillip G.

Edition:

3rd ed.

Publication Information:

Thousand Oaks, Calif. : Sage Publications, c2005.

Physical Description:

xv, 287 p. : ill. ; 26 cm.

Contents:

1. How managers communicate -- 2. What is communication, anyway? -- 3. Communicating the corporate culture -- 4. Communication ethics -- 5. Selecting and using communication technologies -- 6. Managing data, information, knowledge, and action -- 7. Providing performance feedback -- 8. Communicating across organizational boundaries -- 9. Communicating about change -- 10. Cultivating the innovative spirit -- 11. What is communication effectiveness?

Abstract:

"How can organizations use communication as a strategic, value-adding activity? Communicating for Managerial Effectiveness, Third Edition answers this question by enabling students and managers to clearly view their own communication abilities, dilemmas, and challenges. Author Phillip G. Clampitt uses real-world cases, many from his own business experience, to analyze the most critical communication challenges facing managers today." "Communicating for Managerial Effectiveness is designed for students in MBA programs as well as for advanced undergraduate and graduate students studying organizational communication, management, or business communication. The book is also an excellent resource for managers, business executives, and corporate trainers."--BOOK JACKET.

Subject Term:

Communication in management.

Electronic Access:

Table of contents only http://www.loc.gov/catdir/toc/ecip0415/2004003804.html
Publisher description http://www.loc.gov/catdir/enhancements/fy0658/2004003804-d.html

Copies:

Available:*

Library	Material Type	Item Barcode	Shelf Number	Copy	Status
Searching... 1:IIEMSA	1:GEN-BOOK	33168015765411	658.45 C586C 2005	1	Searching... Unknown

Bound With These Titles

On Order

Summary

Do you think you communicate strategically? For students and managers who want to manage and communicate more effectively, Phil Clampitt′s book is essential reading.

Communicating for Managerial Effectiveness enables managers and students to clearly view their communication abilities and organizational dilemmas and challenges. The first two chapters explain the complex process of communication. The third chapter examines the impact of corporate culture on the communication climate. The next six chapters analyze critical communication challenges most managers face. These chapters discuss how to:

-Manage information

-Select appropriate communication channels

-Develop an effective performance feedback system

-Communicate about organizational changes

-Foster interdepartmental communication

-Create an innovative spirit

The final chapter focuses on ethics and building trust through communication practices. Real world cases and examples used throughout the book are drawn from Clampitt′s extensive organizational consulting experience and from the worlds of politics, history, science, and art.