The professional services firm bible

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Title:

Author:

Baschab, John, 1968-

ISBN:

9780471660484

Personal Author:

Baschab, John, 1968-

Publication Information:

Hoboken, NJ : John Wiley & Sons, c2005.

Physical Description:

p. cm.

Contents:

Managing the professional services firm -- Professional services firm benchmarking -- Partnership structures, compensation and decision making -- Sales management/tracking -- Marketing and business development with new and existing clients -- Service line -- Proposals/bids, qualifications/reference management -- Strategic partnering -- Organization structure -- Career tracks, training and professional development for professionals -- Recruiting, new employee on boarding and current employee retention -- Service delivery -- Resource/bench management -- Risk management and quality assurance -- Finance, accounting & HR -- Vendor management, purchasing.

Abstract:

"The Professional Services Firm Bible is a comprehensive, sophisticated guide to every aspect of operating all types of mid-sized professional services firms - from law and accounting firms to consulting, real estate offices, and marketing companies. Focused primarily on growing firms with several to hundreds of professionals, it presents a wealth of expert advice for firm partners and managers who want to dramatically improve their business and keep their clients and professional staff happy."--BOOK JACKET.

Subject Term:

Service industries -- Management.

Professions -- Marketing.

Added Author:

Piot, Jon, 1966-

Electronic Access:

Publisher description http://www.loc.gov/catdir/description/wiley042/2004011607.html
Table of contents http://www.loc.gov/catdir/toc/wiley041/2004011607.html

Copies:

Available:*

Library	Material Type	Item Barcode	Shelf Number	Copy	Status
Searching... 1:IIEMSA	1:GEN-BOOK	33168015767656	658 B298P 2005	1	Searching... Unknown

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Summary

Spanning everything from legal firms and architects to fundraisers and dentists, the professional services industry continues to experience spectacular growth yet remains largely undocumented in business literature. Until now.

The Professional Services Firm Bible is a sophisticated and comprehensive guide to running a highly productive professional services organization. Top consultants John Baschab and Jon Piot provide specific and sharply defined policies, practices and tools for each important aspect of managing the professional services firm, allowing you to assess current operations and develop a step-by-step plan for realising measurable productivity improvements. Further, the book will help you improve financial performance by managing costs, getting the most from external vendors and improving revenues.

The Professional Services Firm Bible is full of best practices, proven advice and practical techniques and includes a CD-ROM with customizable tools every professional services firm can use to achieve improvements.

Please visit www.iig1.com and www.impactinsights.com for more information on the book and top consultants John Baschab and Jon Piot.