Human resources business process outsourcing : transforming how HR gets its work done

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Title:

Author:

Lawler, Edward E., III

ISBN:

9780787971632

Edition:

1st ed.

Publication Information:

San Francisco : Jossey-Bass, 2004.

Physical Description:

xix, 242 p. ; 23 cm.

Series:

Jossey-Bass business and management series

Series Title:

Jossey-Bass business and management series

General Note:

"A Wiley Imprint."

Contents:

1. Forces for change -- 2. New roles for HR -- 3. Evaluating the effectiveness of HR -- 4. Design of the HR function -- 5. Exult -- 6. BP -- 7. Bank of America -- 8. International paper -- 9. Prudential -- 10. Lessons learned -- 11. Outsourcing and the future of HR.

Abstract:

"This book shows how outsourcing offers an effective, low-cost alternative to traditional administration and provides HR managers with new opportunities to contribute directly to their companies' overall strategy and business performance. Step by step, the authors explore how the HR function in corporations is structured and include a template for analyzing an HR department's value, value added, and cost-to-serve. In this important resource, the authors explain new approaches organizations can take to improve HR administration and demonstrate how HR functions can be best organized."--BOOK JACKET.

Subject Term:

Personnel management -- Contracting out.

Added Author:

Lawler, Edward E., III

Electronic Access:

Contributor biographical information http://www.loc.gov/catdir/bios/wiley047/2004011139.html
Publisher description http://www.loc.gov/catdir/description/wiley041/2004011139.html
Table of contents http://www.loc.gov/catdir/toc/wiley051/2004011139.html

Copies:

Available:*

Library	Material Type	Item Barcode	Shelf Number	Copy	Status
Searching... 1:IIEMSA	1:GEN-BOOK	33168015765155	658.3 L418H 2004	1	Searching... Unknown

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Summary

In Human Resources Business Process Outsourcing , Edward E. Lawler III, Dave Ulrich, Jac Fitz-enz (the foremost experts in the human resource field) and James C. Madden V (the CEO of the top HR outsourcing firm), clearly show how outsourcing offers an effective, low-cost alternative to traditional administration and provides HR managers with new opportunities to contribute directly to their companies' overall strategy and business performance. Step by step, the authors explore how the HR function in corporations is structured and include a template for analyzing a HR department's value, value added, and cost-to-serve. In this important resource, the authors explain new approaches organizations can take to improve HR administration and demonstrate how HR functions can be best organized.