Title:
Risk issues and crisis management : a casebook of best practice
Author:
Regester, Michael.
ISBN:
9780749443825
Personal Author:
Edition:
3rd ed.
Publication Information:
Sterling, VA : Kogan Page Limited, 2005.
Physical Description:
xvii, 236 p. ; 24 cm.
Series:
PR in practice series
Series Title:
PR in practice series
Contents:
1. Outside-in thinking -- 2. Issues management defined -- 3. Planning an issues management programme - an issues management model -- 4. CSR : the new moral code for doing business -- 5. An issue ignored is a crisis ensured -- 6. Implementing an issues management programme -- 7. So it hits the fan - now what? -- 8. Perception is the reality -- 9. The media in crisis situations -- 10. The legal perspective -- 11. Planning for the unexpected -- 12. Crisis communications management.
Abstract:
"Written in a practical, lucid and easy-to-follow style, Risk Issues and Crisis Management shows how issues and crises can be handled successfully and effectively with minimum damage and disruption."--BOOK JACKET.
Added Author:
Electronic Access:
Table of contents http://www.loc.gov/catdir/toc/ecip056/2005000815.html