Customer service from the inside out made easy

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Title:

Customer service from the inside out made easy

Author:

Levesque, Paul, 1947-

ISBN:

9781932531916

Personal Author:

Levesque, Paul, 1947-

Publication Information:

[Irvine, CA] : Entrepreneur Press, c2006.

Physical Description:

xxiv, 230 p. : ill. ; 24 cm.

Series:

Entrepreneur made easy series

Series Title:

Entrepreneur made easy series

General Note:

Includes index.

Subject Term:

Customer services -- Handbooks, manuals, etc.

Customer relations -- Handbooks, manuals, etc.

Electronic Access:

Table of contents http://www.loc.gov/catdir/toc/ecip063/2005032807.html

Copies:

Available:*

Library	Material Type	Item Barcode	Shelf Number	Copy	Status
Searching... 1:IIEMSA	1:GEN-BOOK	33168020371957	658.812 L662C 2006	1	Searching... Unknown

A how-to manual for creating a customer experience. It teaches you how to motivate your employees to personally focus on customer satisfaction, creating a chain reaction of contagious enthusiasm that gives businesses a competitive advantage and a surge in customer loyalty and sales.

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Summary

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