Title:
5S for service organizations and offices : a lean look at improvements
Author:
Sarkar, Debashis.
ISBN:
9780873896771
Personal Author:
Edition:
1st ed.
Publication Information:
Milwaukee, Wis. : ASQ Quality Press, 2006.
Physical Description:
xv, 128 p. : ill. ; 26 cm. + 1 CD-ROM (4 3/4 in.)
Contents:
5S demystified -- Prerequisites for deployment -- Deployment steps -- Enablers for sustenation, measures of performance, and approach to deployment -- Certification -- Challenges in deployment and root causes of workplace disorganization -- Appendices (also on accompanying cd-rom) -- Appendix A File label-box files -- Appendix B File label-flat files and registers -- Appendix C Kanban card -- Appendix D Period sticker -- Appendix E Key label -- Appendix F Tray label -- Appendix G Blue tag -- Appendix H Blue tag register-review format -- Appendix I Blue tag register -- Appendix J Master index -- Appendix K Location index -- Appendix L Ownership matrix -- Appendix M Need-want matrix-deployment -- Appendix N Need-want matrix -- Appendix O Autonomous maintenance calendar -- Appendix P Bin card.
Abstract:
"Author Debashis Sarkar has pioneered a blueprint for 5S implementation that can take service organizations to greater heights. The principles can be applied to offices, education institutes, hospitals, as well as manufacturing companies who wish to adopt 5S to its full potential. This book is based on the author's experience in catalyzing an enterprise-wide 5S implementation in India's largest private sector bank, spread across more than 700 locations not only in India but also in places such as Canada, Singapore, Dubai, and London. This change initiative touched more than 15,000 people and had the involvement of employees across all levels of the organization."--BOOK JACKET.
Electronic Access:
Table of contents http://www.loc.gov/catdir/toc/ecip0518/2005024847.html