Strategic management of professional service firms

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Title:

Strategic management of professional service firms

Author:

L²wendahl, Bente.

ISBN:

9788763001274

Personal Author:

L²wendahl, Bente.

Edition:

3. ed.

Publication Information:

[Copenhagen] : Copenhagen Business School Press ; Hendon, VA : [Distributor], Copenhagen Business School Press, Books International, c2005.

Physical Description:

219 p. : ill. ; 24 cm.

Contents:

Professionals and professional service firms -- What's unique about professional service firms? -- Managerial challenges -- Strategic management -- Three generic types of professional firms -- Firm development and growth -- Globalization -- Summary and implications.

Subject Term:

Professional corporations -- Management.

Strategic planning.

Strategisch management.

Dienstensector.

Copies:

Available:*

Library	Material Type	Item Barcode	Shelf Number	Copy	Status
Searching... 1:IIEMSA	1:GEN-BOOK	33168020384810	658.4012 L917S 2005	1	Searching... Unknown

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Summary

"In this third revised edition the following issues are discussed among others: To what extent are professional service firms (PSFs) different? When is a service (not) professional? What are particular challenges in managing PSFs? What are important strategic issues for PSFs? Hiring, training and keeping the right people. Competing for, gaining, delivering, and learning from the ""right"" client projects. Delivering the ""right"" kind of services the ""right"" way. "