1. That was then, but this is now : the past, present, and future of large group methods -- The matrix -- 2. Widely dispersed organizations and the problem of involvement -- Innovation at the BBC : engaging an entire organization / Mee-Yan Cheung-Judge and Edward H. Powley -- Whole system engagement through collaborative technology at world vision / Soren Kaplan and Ronald Fry -- 3. Organizations in crisis -- Back from the brink at American airlines / Beth Ganslen -- From fragmentation to coherence : an intervention in an academic setting / Rosemarie Barbeau and Nancy Aronson -- Creating a world-class manufacturer in record time / Richard Lent, James Van Patten and Tom Phair -- Planning strategically for an uncertain future : the Boston University Dental School / Gilbert Steil, Jr. and Michele Gibbons-Carr -- 4. Working in polarized and politicized environments -- Trust and transformation : integrating two Florida education unions / Sylvia L. James, Jack Carbone, Albert B. Blixt and James McNeil -- Bringing multiple competing national health service organizations together / Julie Beedon and Sophia Christie -- Clearing the air : the FAA's historic growth without gridlock conference / Marvin Weisbord and Sandra Janoff -- Working with corporate community tensions on environmental issues / John D. Adams and Ann L. Clancy -- 5. Working in communities with diverse interest groups -- SpeakUp! : bringing youth, educators, and parents together for critical conversations / Marie T. McCormick -- Building coalitions to create a community planning tool in Israel / Tova Averbuch -- Taking democracy to a regional scale in Hamilton County / Steven Brigham -- 6. Working cross-culturally -- Whole systems change in Mexican organizations / Michael R. Manning and Jose DelaCerda -- From strategic planning to open space in East Africa / Theo Groot -- Training Indonesian facilitators to lead community planning for women and children / Kim Martens, Rita Schweitz and Kenoli Oleari -- World religions engage critical global issues / Ray Gordezky, Susan Dupre and Helen Spector -- 7. Embedding new patterns of working -- Work out : from courtship to marriage at General Electric / Annmarie Sorrow -- Embedding the core principles at Boeing / Richard H. Axelrod and Emily M. Axelrod -- Moving to the next level at the Canadian Institute for Health Information / Larry E. Peterson and Rebecca Peterson -- After the dance / Glenda H. Eoyang and Kristine Quade -- 8. Resources for large group methods -- Tools for effective transitions using large group processes / Thomas N. Gilmore and Deborah Bing -- Graphic facilitation and large group methods / Carlotta Tyler, Lynne Valek and Regina Rowland -- Using interactive meeting technologies : overcoming the challenges of time, commitment, and geographic dispersion / Lenny Lind, Karl Danskin and Todd Erickson.