F1rst among equals : how to manage a group of professionals

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Title:

Author:

McKenna, Patrick J.

ISBN:

9780743268325

Personal Author:

McKenna, Patrick J.

Publication Information:

London ; Sydney : Simon & Schuster, 2005, c2002.

Physical Description:

xxvii, 290 p. : ill. ; 24 cm.

Contents:

Pt. 1. Getting Ready -- 1. Clarify Your Role -- 2. Confirm Your Mandate -- 3. Build Relationships - One at a Time -- 4. Dare to be Inspiring -- Pt. 2. Coaching the Individual -- 5. Win Permission to Coach -- 6. Listen to Build Rapport -- 7. Deal Differently with Different People -- 8. Help Underperformers -- 9. Tackle the Prima Donnas -- 10. Build Support for Change -- Pt. 3. Coaching the Team -- 11. Clarify Group Goals -- 12. Develop Your Group's Rules of Membership -- 13. Build Team Trust -- 14. Throw Down a Challenge -- 15. Energize Your Meetings -- 16. Give Recognition -- 17. Resolve Interpersonal Conflicts -- 18. Deal with Your Crises -- Pt. 4. Building for the Future -- 19. Nurture Your Juniors -- 20. Integrate New People -- 21. Control Your Group's Size -- 22. Measure Group Results -- 23. Why Bother?

Subject Term:

Teams in the workplace.

Leadership.

Executives -- Training of.

Added Author:

Maister, David H.

Copies:

Available:*

Library	Material Type	Item Barcode	Shelf Number	Copy	Status
Searching... 1:IIEMSA	1:GEN-BOOK	33168020386500	658.402 M155F 2002	1	Searching... Unknown

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Summary

Managing people when you're not their boss is a challenge, particularly in professional service firms where, increasingly, top professionals are being tapped to lead their peers. Now Patrick McKenna and David Maister provide a 'play book' for professionals trying to be both a team member and coach. In industies ranging from banking and insurance to law and engineering, as well as in research labs and software companies, management responsibility is increasingly delegated - usually without guidance - to those who head up smaller teams of professionals. FIRST AMONG EQUALS speaks directly to those who have gone from focusing on their own performance to being a group manager in charge of leading others. From understanding the group leader role to setting terms of reference and effectively dealing with talented prima donnas, McKenna and Maister present a thorough introduction to managing and orchestrating talent.