A manager's guide to improving workplace performance

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Title:

Author:

Chevalier, Roger, 1946-

ISBN:

9780814474181

Personal Author:

Chevalier, Roger, 1946-

Publication Information:

New York : AMACOM, c2007.

Physical Description:

x, 212 p. : ill. ; 24 cm.

General Note:

Includes index.

Contents:

Developing the team -- The manager as coach -- The manager as leader -- The manager as counselor -- Motivating your players -- Developing teamwork -- Defining the performance gap -- Identifying the causes of performance problems -- A performance assessment case study -- Selecting the best solutions -- Managing change -- Evaluating the results of performance-improvement initiatives -- The manager as change agent : a case study -- Using all the tools.

Subject Term:

Personnel management.

Employee motivation.

Work environment.

Employees -- Coaching of.

Electronic Access:

Table of contents only http://www.loc.gov/catdir/toc/ecip074/2006036145.html

Copies:

Available:*

Library	Material Type	Item Barcode	Shelf Number	Copy	Status
Searching... 1:IIEMSA	1:GEN-BOOK	33168020391864	658.314 C527M 2007	1	Searching... Unknown

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Summary

This book offers a practical, step-by-step approach to guiding employees to excellence by analyzing their problem areas, developing creative solutions, and implementing change.

While many supervisors know how to identify flaws in their employees' performance, only the best managers truly know what it takes to fix the problem. Employee performance expert Roger Chevalier has helped thousands of managers and human resources professionals to bring out the best in their workers.

Using case studies and real-life examples, Chevalier shows supervisors how to take their employees from good to great by:

using tools like the Performance Coaching Process, Performance Counseling Guide, and Performance Analysis Worksheets tailoring the amount of direction and support to an employee's specific abilities and motivations applying the Situational Leadership model to teams and individual employees.

Practical and authoritative, A Manager's Guide to Improving Workplace Performance offers a positive, yet realistic solution for one of the greatest workplace challenges facing managers.