International handbook of organizational crisis management

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Title:

Author:

Pearson, Christine M.

ISBN:

9780761988519

Publication Information:

Los Angeles : Sage Publications, c2007.

Physical Description:

xi, 354 p. : ill. ; 27 cm.

Contents:

Introduction -- New risks, new crises, new dangers -- Organizations in world risk society / Ulrich Beck and Boris Holzer -- Crisis management and legitimacy: facing symbolic disorders / Romain Laufer -- Understanding and managing crises in an "online world" / Sarah Kovoor-Misra and Manavendra Misra -- New crises, new meaning -- Organizational sense-making during crisis / Karlene H. Roberts, Peter Madsen, Vinit Desai -- Crisis sensemaking and the public inquiry / Robert Gephart -- A cognitive approach to crisis management in organizations / Jean-Marie Jacques, Laurent Gatot, and Anne Wallemacq -- New crises, new barriers -- The psychological effects of a crisis: deny denial?-grieve before a crisis occurs / Ian I. Mitroff -- A passion for imperfections: revisiting crisis management / Christophe Roux-Dufort -- The eight characteristics of Japanese crisis-prone organizations / Toshihiko Hagiwara -- Voices from the terrace: from "mock bureaucracy" to learning from crisis within the UK's football industry / Dominic Elliott and Denis Smith -- New crises, new solutions -- A "total" responsibility management approach to crisis management and signal detection in organizations / Judith Clair and Sandra Waddock -- Crisis management simulations: flaws and remedies / Bertrand Robert and Christopher Lajtha -- Author index -- Subject index -- About the editors and contributors.

Subject Term:

Crisis management.

Added Author:

Pearson, Christine M.

Roux-Dufort, Christophe.

Clair, Judith.

Electronic Access:

Table of contents only http://www.loc.gov/catdir/toc/ecip077/2006102717.html

Copies:

Available:*

Library	Material Type	Item Barcode	Shelf Number	Copy	Status
Searching... 1:IIEMSA	1:GEN-BOOK	33168023655455	658.4056 P361.I 2007	1	Searching... Unknown

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Summary

International Handbook of Organizational Crisis Management reflects the latest understanding of the field from prominent scholars and practitioners around the globe. Pushing the boundaries of crisis management research and practice, the handbook offers new frameworks and findings that capture insights and guidance for researchers and executives.

Key Features

· Provides the latest thinking on and encourages growing support of crisis management in today′s business environment: Novel and poorly understood technologies, globalization, changing political climates, and a shifting social landscape are just a few of the forces currently changing the ways in which organizations experience crises.

· Challenges core assumptions and goes beyond conventional rules: Numerous books touch on the topic, but many lack rigor with untested fear based prescriptions and quick fixes.

· Offers a diversity of angles and levels of analysis: Crisis management is analyzed from societal, interorganizational, organizational, and individual perspectives.

· Presents international and multicultural perspectives: Crises are not perceived in the same way globally; therefore, international researchers and practitioners expose their views of crisis management from their own cultural angles.

Intended Audience

Offering a leading-edge overview of the field of crisis management, this resource is useful for researchers and thoughtful practitioners in business and management, psychology, and sociology. It can also be used in graduate courses such as Strategic Management and Business Policy, Corporate Strategy, Occupational/Industrial Psychology, and Communication Risk Management.