Mass career customization : aligning the workplace with today's nontraditional workforce

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Title:

Author:

Benko, Cathleen, 1958-

ISBN:

9781422110331

Personal Author:

Benko, Cathleen, 1958-

Publication Information:

Boston, Mass. : Harvard Business School Press, c2007.

Physical Description:

x, 230 p. : ill. ; 24 cm.

General Note:

Includes index.

Contents:

From ladder to lattice -- The nontraditional is the new traditional -- Why flexible work arrangements are not the answer -- Mass career customization: the framework for aligning the workplace with the workforce -- The journey toward a lattice organization -- Facing forward: sage advice from the front line, to the front line -- Living in a lattice world.

Abstract:

"Mass Career Customization is a wake-up call to corporate America and a guidebook for business leaders. Centered on the powerful insight that today's career is no longer a straight climb up the corporate ladder, but rather a combination of climbs, lateral moves, and planned descents, Mass Career Customization provides a refreshing approach to attracting talent and strengthening leadership pipelines while providing varied and well-balanced career journeys."--BOOK JACKET.

Subject Term:

Organizational change.

Manpower planning.

Employee retention.

Career development.

Added Author:

Weisberg, Anne C. (Anne Cicero)

Electronic Access:

Table of contents only http://www.loc.gov/catdir/toc/ecip0712/2007009121.html

Copies:

Available:*

Library	Material Type	Item Barcode	Shelf Number	Copy	Status
Searching... 1:IIEMSA	1:GEN-BOOK	33168023650027	658.3128 B468M 2007	1	Searching... Unknown

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Summary

Far-reaching changes in attitudes and family structures have been redefining the workforce for more than two decades--yet the workplace has remained much the same. During this time, many companies have learned that personalizing the customer experience is good for business. In Mass Career Customization , the authors argue convincingly to extend this popular and profitable concept to the workplace.

This book is centered on the powerful insight that career options in today's economy need to accommodate the rising and falling phases of employee engagement as it changes over time. The remarkable process unveiled in this book offers choices involving four important dimensions of career progression: role; pace; location and schedule; and workload.

As the working population shrinks, maintaining industry advantage will depend largely on keeping employees engaged and connected. Mass career customization provides a framework for organizational adaptability that will do just that.