Interpersonal skills in organizations

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Title:

Author:

De Janasz, Suzanne C.

ISBN:

9780078112560

Personal Author:

De Janasz, Suzanne C.

Edition:

4th ed.

Publication Information:

Boston : McGraw-Hill Irwin, c2012.

Physical Description:

xxi, 471 p. : ill. ; 28 cm.

General Note:

Includes index.

Contents:

Journey into self-awareness -- Self-disclosure and trust -- Establishing goals consistent with values and ethics -- Self-management -- Understanding and working with diverse others -- The importance and skill of listening -- Communicating effectively -- Persuading individuals and audiences -- Negotiation -- Building teams and work groups-- Managing conflict -- Achieving business results through effective meetings -- Facilitating team success -- Making decisions and solving problems creatively -- Power and politicking -- Networking and mentoring -- Coaching and providing feedback for improved performance -- Leading and empowering self and others -- Project management.

Subject Term:

Organizational behavior.

Psychology, Industrial.

Interpersonal relations.

Added Author:

Dowd, Karen O.

Schneider, Beth Z.

Copies:

Available:*

Library	Material Type	Item Barcode	Shelf Number	Copy	Status
Searching... 1:IIEMSA	1:GEN-BOOK	33168025527512	158.7 D326.I 2012	1	Searching... Unknown

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Summary

Interpersonal Skills in Organisations by de Janasz, Dowd, and Schneider takes a fresh, thoughtful look at the key skills necessary for personal and managerial success in organisations today. Exploding with exercises, cases, and group activities, the book employs an experiential approach suitable for all student audiences. The book is organised into 4 distinct sections (Understanding Yourself, Understanding Others, Understanding Teams, and Leading) that can be used collectively or modularly depending on the instructors' preferences and students' needs. The emphasis in this edition focuses on making the text more current along with making the text pedagogically effective for students and instructors.