Solving employee performance problems : how to spot problems early, take appropriate action, and bring out the best in everyone

Title:

Author:

Bruce, Anne, 1952-

ISBN:

9780071769075

Personal Author:

Bruce, Anne, 1952-

Publication Information:

New York : McGraw-Hill, c2011.

Physical Description:

xvi, 253 p. : ill. ; 24 cm.

General Note:

Includes index.

Contents:

Set expectations to avoid performance issues -- The 4-step model to getting performance management right every time : start where you are -- Communicate clearly and often -- Accelerate performance success : from 0 to 60 with real situations -- How managers can be proactive (and not reactive) with performance : make a plan and do it! -- 30 starters for tough performance conversations : waiting and hoping won't cut it -- Managing performance in today's dynamic workplace -- Coach and develop : case studies, templates and tools -- Measuring performance to spot problems early -- Using the strategies successfully in your organization.

Subject Term:

Performance standards.

Employees -- Rating of.

Problem employees -- Rating of.

Added Author:

Hampel, Brenda.

Lamont, Erika.

Copies:

Available:*

Library	Material Type	Item Barcode	Shelf Number	Copy	Status
Searching... 1:IIEMSA	1:GEN-BOOK	33168025511953	658.3128 B886S 2011	1	Searching... Unknown

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Summary

Put every employee on the path to excellence!

Solving Employee Performance Problems provides the tools you need to handle the most difficult employees--from the chronically late or distractingly dramatic to the disruptive, dishonest, or downright insubordinate.

Taking a heavy-handed approach to such behaviors might make you feel good for a little while--but using the measured, proactive techniques outlined in this book will be better for you, your staff, and your business. With Solving Employee Performance Problems , you'll learn how to take ownership of your employees' behaviors, master conversations about poor performance, conduct productive follow-ups, and ultimately generate:

Greater engagement and ownership of work Higher levels of collaboration and productivity Increased loyalty and retention rates Gainful ROI from everyone who works for you

There's a direct link between growth of individual employees and organizational growth. Use Solving Employee Performance Problems to be someone who manages proactively. It's the only way to make a positive difference in the life of your employee--and make a positive impact on the future of your company.