Machine generated contents note: ch. 1 Listening, Hearing, and Sharing -- Strengths of In-Depth Interviewing -- Qualitative Interviewing Compared to Ordinary Conversations -- Focus and Depth -- Conversations With Strangers -- The Authors and the Evolution of the Responsive Interviewing Model -- The Organization of the Book -- ch. 2 Research Philosophy and Qualitative Interviews -- Choosing a Philosophy of Research -- Differences Between Positivist and Naturalist--Constructionist Paradigms -- An Illustration of the Differences in Practice -- Variations on the Core Paradigms -- Positivism Yields to Postpositivism -- Naturalist and Interpretive Constructionist Perspectives -- Critical, Feminist, and Postmodern Perspectives -- Toward the Responsive Interviewing Model -- ch. 3 Qualitative Data-Gathering Methods and Style -- A Variety of Naturalistic Data-Gathering Techniques -- Participant Observation -- Documentary Analysis -- Conversational and Narrative Analysis --

Contents note continued: In-Depth Qualitative Interviews -- Four Categories of Qualitative Interviewing -- Focus Groups -- Internet Interviews -- Casual Conversations and In-Passing Clarifications -- Semistructured and Unstructured Interviews -- Topical or Cultural Studies and Style -- Topical Studies -- Cultural Studies -- Interviewing Styles -- Responsive Interviewing -- The Relationship -- A Friendly and Supportive Tone -- Flexible Questions and Design -- Conclusion -- ch. 4 Designing Research for the Responsive Interviewing Model -- Continuous, Flexible, and Adaptable Design -- Choosing a Topic -- Finding a Topic -- Checking the Topic's Importance -- Working Out a Focused Research Question -- Is Qualitative Interviewing the Right Research Tool? -- Examining Your Research Question for Feasibility -- Choosing Sites, Cases, or Organizations -- Relevance to Your Research Problem -- Picking Sites for Feasibility and Access --

Contents note continued: Choosing Sites to Help You Test Tentative Explanations -- Picking Sites to Allow Generalization of Results -- Conclusion -- ch. 5 Designing for Quality -- Fresh and Real -- Balanced and Thorough -- Accurate and Credible -- Accuracy -- Credibility -- Rich and Detailed -- Conclusion -- ch. 6 Conversational Partnerships -- Before You Start: Thinking About Yourself -- Understanding and Accommodating Your Own Personality -- Choosing a Research Role -- Crossing Cultural Divides -- Motivating Individuals to Be Interviewed and Making Contact -- Why Do People Participate? -- Building Trust -- Making the Initial Contact and Setting Up Appointments -- Managing Emotions While Interviewing -- Handling Fatigue and Stress -- Expressing Your Point of View -- Managing the End of the Project -- Ethical Responsibilities Toward the Conversational Partner -- Show Respect -- Honor Promises -- Don't Pressure -- Do No Harm -- Institutional Review Boards --

Contents note continued: Expedited Versus Full Review -- Informed Consent -- The Questions You Will Ask -- At-Risk Populations -- Additional Clues for Dealing With Institutional Review Boards -- Conclusion -- ch. 7 The Responsive Interview as an Extended Conversation -- Similarities Between Responsive Interviews and Ordinary Conversations -- Differences Between Responsive Interviews and Ordinary Conversations -- Answering a Research Question -- Recording the Interview -- Key Elements of a Responsive Interview -- The Stages of a Responsive Interview -- Introducing Yourself and the Topic -- Asking Some Easy Questions, Showing Empathy -- Asking the Tough Questions -- Toning Down the Emotional Level -- Closing While Maintaining Contact -- Evaluating Your Interview -- Conclusion -- ch. 8 Structure of the Responsive Interview -- Main Questions -- Follow-Up Questions -- Probes -- Balancing Main Questions, Follow-Ups, and Probes -- Interviewing Patterns -- Opening the Floodgates --

Contents note continued: Main Branches of a Tree -- River and Channel -- Picking Up the Twigs -- Conversational Guides -- Conclusion -- ch. 9 Designing Main Questions and Probes -- General Guidance in Working Out Main Questions -- Use Language Interviewees Understand -- Allow Interviewees to Answer in Their Own Way -- Focus on the Experiences and Knowledge of the Interviewees -- Main Questions: What, In What Order, and How -- What Main Questions to Ask -- How to Order Main Questions -- How to Word Main Questions -- Creating and Wording Probes -- Attention Probes -- Conversational Management Probes -- Credibility Probes -- Conclusion -- ch. 10 Preparing Follow-Up Questions -- Whether to Ask a Follow-Up Question -- When to Follow Up: Now or Later -- What to Follow Up -- Does It Seem Relevant and Important? -- Is It Incomplete, Vague, or Contradictory? -- Is It Too General, Too Narrow, or Too Extreme? -- Do You Need to Explore and Test a Theme? -- Recognizing Places to Follow Up --

Contents note continued: Filling In Missing Pieces -- Superficial, Too-Broad, or Too-Narrow Answers -- Pursuing Contradictions and Ambivalence -- Follow Up on Stories -- Follow Up on Concepts -- Follow Up on Themes -- Follow Up to Explore New and Unanticipated Ideas -- How to Ask Follow-Up Questions -- Asking How -- Asking for Comparisons -- Echo Wording -- What Is the Alternative? -- Ask About Components -- Exceptions -- Devil's Advocate -- Posing Your Puzzle -- Generalizing -- Using Hypotheticals -- What Does It Mean? -- General Guidance for Follow-Up Questions -- Know the Background -- Don't Push Too Hard -- Ask Concrete Questions -- Conclusion -- ch. 11 Variants of the Responsive Interviewing Model -- Interviewing in Unusual Places -- Interviewing Specialized Populations -- The Very Young -- The Elderly -- The Mentally Ill -- Elites -- Technical Experts -- Telephone Interviewing -- Multiparty Interviewing -- Cross-Cultural Interviewing -- Problems You May Encounter --

Contents note continued: Some Possible Solutions -- Cross-Language Interviewing -- Conclusion -- ch. 12 Data Analysis in the Responsive Interviewing Model -- Transcribe and Summarize -- Coding -- Recognizing Concepts, Themes, Examples, Events, and Topical Markers -- Which Concepts and Themes Should You Code? -- Marking Codes in the Transcript -- Coding Using the Grounded Theory Model -- Sort and Summarize, Sort and Compare -- Weigh and Integrate -- Generate Your Own Theory -- Theory Building in the Grounded Theory Model -- Generalize Your Findings -- Conclusion -- ch. 13 Sharing the Results -- Outlets for Qualitative Research Reports -- Managing Style and Tone -- Style -- Controlling Tone -- Starting to Write -- Drafting the Manuscript -- Revamping and Revising -- Judging the Quality of Writing -- Engaging and Readable -- Rich and Nuanced -- Thorough and Credible -- Getting Feedback -- Getting Published -- Journals -- Books -- Conclusion --

Contents note continued: ch. 14 Personal Reflections on Responsive Interviewing -- As Researchers and Teachers -- As Social and Political Activists -- As Individuals.