Title:
Business communication essentials
Author:
Bovée, Courtland L.
ISBN:
9780132971324
9780133373080
Personal Author:
Edition:
6th ed.
Publication Information:
Boston : Pearson, c2014.
Physical Description:
xxxiv, 483 p. : col. ill. ; 29 cm.
General Note:
Includes index.
Contents:
Understanding business communication in today's workplace -- Mastering team skills and interpersonal communication -- Planning business messages -- Writing business messages -- Completing business messages -- Crafting messages for electronic media -- Writing routine and positive messages -- Writing negative messages -- Writing persuasive messages -- Understanding and planning reports and proposals -- Writing and completing reports and proposals -- Developing oral and online presentations -- Building careers and writing resumes -- Applying and interviewing for employment.
Added Author: