Summary

People who know how to influence others in the office enjoy a greater measure of control over their work lives and advance their careers more rapidly than others.

But what many don't know is that the mysterious quality known as influence can be learned and developed by anyone.

This practical book, filled with easy-to-apply tips for influencing managers, peers, and subordinates, shows readers how to:

Win support for their ideas and projects * Contribute more fully to important decisions * Resolve conflicts more easily * Frame important issues for maximum benefit * Lead and manage more effectively * And much more

Readers will discover how to develop the most important attributes necessary for influence--trustworthiness, reliability, and assertiveness--and find out how to move beyond being passive participants in their work lives, and gain the cooperation and atten tion of those who matter most.