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Measuring leadership development : quantify your program's impact and ROI on organizational performance
Title:
Measuring leadership development : quantify your program's impact and ROI on organizational performance
Author:
Phillips, Jack J., 1945-
ISBN:
9780071781206
Personal Author:
Publication Information:
New York : McGraw-Hill, c2012.
Physical Description:
xii, 335 p. : ill. ; 24 cm.
Contents:
Leadership development has never been more critical -- Failure and success of leadership development -- Leadership development and the ROI methodology -- Business alignment and preparation for ROI analysis -- Data collection issues -- Isolating the effects of the program : tackling the attribution issue -- Converting data to money -- Leadership development costs and ROI -- Measuring intangibles -- Communicating and using evaluation data -- Taking a sensible approach to the ROI methodology -- Case study : ROI in business coaching (Nations Hotel Corporation) -- Case study : ROI in leadership development for cross-functional managers (Global Car Rental) -- Case study : measuring ROI in leadership development for production managers (Linear Network Systems).
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