Title:
Consumer behaviour.
Author:
Sethna, Zubin, author.
ISBN:
9781526450005
9781526450012
Personal Author:
Edition:
4th edition / Zubin Sethna & Jim Blythe.
Physical Description:
xxiii, 549 pages : illustrations ; 25 cm
General Note:
Previous edition: 2016.
Contents:
Consumer Behaviour in Context : -- Understanding Consumer Behaviour -- Decisions, Behaviours and Interactions -- Innovation and Digital Technologies -- Consumption in B2C vs. B2B -- Consumer Journeys Through the Gardens of Technology -- Consumers as Individuals (The Psychological Issues) : -- Drive, Motivation and Hedonism -- The Self and Personality -- Perception -- Learning and Knowledge -- Attitude Formation and Change -- Consumers as Social Actors (The Sociological Issues) : -- Reference Groups -- Age, Gender and Familial Roles -- Culture and Social Mobility -- Ethical Consumption -- Sustainable Consumption.
Abstract:
"Informal yet academically rigorous in style, this fun textbook focuses on examples of international consumer behaviour in action, and provides open access online resources to encourage student engagement and understanding. The book strikes a balance between sociological and psychological aspects of consumer behavior and features coverage of social media, digital consumption and up to date marketing practice."--Publisher's website.
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