Title:
Alternative dispute resolution in South Africa : negotiation, mediation, arbitration and ombudsmen
Author:
Wiese, Tobias Gerhardus, author.
ISBN:
9781485118954
Personal Author:
Publication Information:
Cape Town, South Africa : Juta, 2016.
Physical Description:
xv, 266 pages ; 30 cm.
Contents:
Introduction -- Negotiation -- Introduction to mediation -- Voluntary mediation -- Statutory mediation -- Conciliation in terms of the Labour Relations Act -- Introduction to arbitration -- The Arbitration Act -- Arbitration in terms of the Labour Relations Act -- Ombudsmen -- Administrative-Dispute Resolution.
Abstract:
"[This book] addresses the increasing use of alternative dispute resolution mechanisms in resolving disputes rather than resorting to court-based litigation. The focus of the book is on the resolution of commercial and labour disputes. [The author] covers negotiation, mediation, arbitration, ombudsmen and administrative dispute resolution. The skills, techniques and relevant statutory framework for each field of alternative dispute resolution are discussed, and local and international examples of the application of the relevant principles are provided."-- Back cover.
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