Title:
The complete business process handbook : body of knowledge from process modeling to bpm. Volume I
Author:
Rosing, Mark von.
ISBN:
9780127999593
Personal Author:
Publication Information:
Waltham, MA ; Singapore : Elsevier, ©2015.
Physical Description:
civ, 707 pages : illustrations ; 24 cm
Contents:
Body of knowledge from process modeling to BPM
Leading practices from outperformers.
Abstract:
This book is one of three volumes representing a comprehensive body of knowledge on business process. Key features include: learn what Business Process is and how to get started; comprehensive historical process evolution; in-depth look at the Process Anatomy, Semantics and Ontology; how to link Strategy to Operation with value driven BPM; how to establish a way of Thinking, Working, Modelling and Implementation; explore comprehensive Frameworks, Methods and Approaches; how to build BPM competencies and establish a Center of Excellence; how to apply Social BPM, Sustainable and Evidence based BPM; learn about Value & Performance Measurement and Management; how to roll-out and deploy process; how to enable Process Owners, Roles and Knowledge Workers; discover Process and Application Modelling; uncover Process Lifecycle, Maturity, Alignment and Continuous Improvement; practical continuous improvement with the way of Governance; future BPM trends.