Cover image for Managing service in food and beverage operations
Title:
Managing service in food and beverage operations
Author:
Cichy, Ronald F.
ISBN:
9780866122672
Personal Author:
Edition:
3rd ed.
Publication Information:
Lansing, Mich. : Educational Institute of the American Hotel & Lodging Association, ©2005.
Physical Description:
xvii, 621 pages : illustrations ; 23 cm
Contents:
Food and beverage operations -- Select restaurant service staff -- Select hotel food service staff -- Select beverage service staff -- Responsible alcohol service -- Menu development -- Food service supplies and equipment -- Facility design, decor, and cleaning -- Sanitation, safety, security, health, and legal issues -- Labor and revenue control -- Casual/theme restaurants -- Banquets and catered events -- Room service -- On-site food service operations.
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