Cover image for Principles of marketing
Title:
Principles of marketing
Author:
Kotler, Philip, author.
ISBN:
9781292449364
Personal Author:
Edition:
Nineteenth edition.

Global edition.
Physical Description:
768 pages : color illustrations ; 28 cm
General Note:
Previous edition: 2019.
Contents:
Defining marketing and the marketing process -- Marketing: Creating customer value and engagement -- Company and marketing strategy: Partnering to build customer engagement, value, and relationships -- Understanding the marketplace and consumer value -- Analyzing the marketing environment -- Managing marketing information to gain customer insights -- Consumer markets and buyer behavior -- Business markets and business buyer behavior -- Designing a customer value-driven strategy and mix -- Customer value-driven marketing strategy: Creating value for target customers -- Products, services, and brands: Building customer value -- Developing new products and managing the product life cycle -- Pricing: understanding and capturing customer value -- Pricing strategies: Advanced topics -- Marketing channels: Delivering customer value -- Retailing and wholesaling -- Engaging consumers and communicating customer value: Integrated marketing communications strategy -- Advertising and public relations -- Personal selling and sales promotion -- Digital marketing Extending marketing -- Creating competitive advantage -- The global marketplace -- Sustainable marketing: Social responsibility and ethics -- Marketing plan -- Marketing by the numbers -- Careers in marketing.
Abstract:
'Principles of Marketing' helps readers master today's key marketing challenge: to create vibrant, interactive communities of consumers who make products and brands an integral part of their daily lives. To help individuals understand how to create value and build customer relationships, Kotler and Armstrong present fundamental marketing information within an innovative customer-value framework.
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