How to handle difficult people. Volume 1., The differences in people.
Title:
How to handle difficult people. Volume 1., The differences in people.
Publication Information:
[Chicago, Ill.] : Jack Wilson & Associates, c1992.
Physical Description:
1 videocassettes (VHS) (ca. 55 min.) : sd., col. ; 1/2 in. + 1 booklet.
Series:
Communication series
Series Title:
Communication series
General Note:
PAL recording format.
Abstract:
How individuals react to circumstances at work usually is influenced by their perception of the situation. This video begins with understanding how different personalities interact with each other, and explores the concept of "different" vs "difficult" behaviour.