Cover image for Digital business : strategy, management & transformation
Title:
Digital business : strategy, management & transformation
Author:
Hanlon, Annmarie, author.
ISBN:
9781529624229

9781529624236
Personal Author:
Physical Description:
xii, 300 pages : colour illustrations ; 23 cm
Contents:
Chapter 1: The Digital Business Environment -- Chapter 2: The Digital Workspace -- Chapter 3: E-commerce -- Chapter 4: Digital Platforms, Pricing and Payment Models -- Chapter 5: AI, Big Data and Business Intelligence -- Chapter 6: Enabling and Emerging Digital Technologies -- Chapter 7: Digital Innovation -- Chapter 8: Digital Disruption -- Chapter 9: Digital Transformation -- Chapter 10: Digital Business Strategy -- Chapter 11: Digital Customer Experience Management -- Chapter 12: Digital Operations Management.
Abstract:
Digital Business: Strategy, Management & Transformation covers all the essentials for understanding and doing business in a digital world within a single comprehensive textbook, including an introduction to the digital business environment, cutting-edge coverage of data and artificial intelligence, and an exploration of the latest digital tools and platforms and emerging and enabling technologies such as blockchain and Web 3.0.The text explores all types and scales of digital business, from small, innovative start-ups and disruptors that are 'born digital', to the digital transformation of traditional large-scale businesses. Readers will also learn how these businesses strategise, operate and manage themselves, user experiences and customer relationships within an ever-increasing digital environment. Consideration is also given to the ethical and legal components of doing digital business with the United Nations' Sustainable Development Goals in mind.This textbook includes a rich source of learning features and activities making it suitable for business students at undergraduate and postgraduate levels, and setting students up for success on graduation in a fast-changing, digitalised and technology-led business world.
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