Part 1: Setting the statistical scene -- Statistics in management -- Data -- Types, Sources & Collection Methods -- Part 2: Exploratory data analysis: -- Using Excel for Statistical Analysis -- Summarising Data -- Pivot tables and graphs -- Descriptive Statistics: Location Measures -- Descriptive Statistics -- Dispersion & Skewness Measures -- Part 3: The foundation of statistical inference: probability and sampling: -- Basic Probability Concepts -- Probability Distributions -- Sampling & Sampling Distributions -- Part 4: Making statistical inferences: -- Confidence Interval Estimation -- Hypothesis Tests -- Single Population (Means & Proportions) -- 12 Hypothesis Tests -- Comparison Between Two Populations (Means & Proportions) -- Chi-squared Hypothesis Tests -- Analysis Of Variance: Comparing Multiple Population Means -- Part 5: Statistical models for forecasting and planning: -- Linear Regression & Correlation Analysis -- Index Numbers: Measuring Business Activity -- Time Series Analysis: A Forecasting Tool -- Financial Calculations: Interests, Annuities & NPV.