. Customer relations management -- 15. Building a culture of flexibility -- 16. Moving ahead.

Peace-building.

-- pt. 3. Building consensus. The dynamics of indecision -- Fair and legitimate process -- Reaching

Conflicts -- 18. Deal with Your Crises -- Pt. 4. Building for the Future -- 19. Nurture Your Juniors -- 20

Adapting buildings and cities for climate change : a 21st century survival guide / Roaf, Susan.

protecting solutions / Early experiences with emissions trading in the UK / Building a greenhouse gas

your client wants to be: mastering the goals inquiry -- Part III Intelligent inquiries for building

. Building on extensive user feedback, the revised edition features new globally-focused case illustrations

building confidence in beginning researchers so they can begin to interview right away and experience the

. Advanced topics -- 18. Building a common middleware platform -- 19. Deploying MHP and OCAP -- App. A. DVB

building -- Memories of past life: fossils and evolution -- Deep time: how old is old? -- biography of

building with dirt roof (for Mary), 1973 -- Feminism -- Drawing on patriarchal order while deflecting it