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by 
Visser, P. J.
Format: 
Books
Publication Date 
2004
Excerpt: 
6. Assessment of satisfaction ('damages') for iniuria -- 6.1 Defamation -- 6.2 Insult (contumelia
Available: Copies:
122. 
Cover image for The 8th habit : from effectiveness to greatness
by 
Covey, Stephen R.
Format: 
Electronic Resources
Publication Date 
2004
Excerpt: 
Satisfaction.
Available: Copies:
123. 
Cover image for The teacher's survival guide
by 
Thody, Angela.
Format: 
Books
Publication Date 
2004
Excerpt: 
Teachers -- Job satisfaction -- Great Britain.
Available: Copies:
124. 
Cover image for Hello laziness! : why hard work doesn't pay
by 
Maier, Corinne.
Format: 
Books
Publication Date 
2004
Excerpt: 
Job satisfaction.
Available: Copies:
125. 
Cover image for Consumers
by 
Arnould, Eric J.
Format: 
Books
Publication Date 
2004
Excerpt: 
decisions -- Ch. 16. Acquiring things -- Ch. 17. Consumer innovation -- Ch. 18. Consumer satisfaction -- Ch
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by 
Jordaan, Yolanda.
Format: 
Books
Publication Date 
2004
Excerpt: 
Service marketing : understanding the basics -- Value : from customer service to satisfaction and
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by 
Crofts, Neil.
Format: 
Books
Publication Date 
2003
Excerpt: 
Job satisfaction -- Psychological aspects.
Available: Copies:
128. 
Cover image for Customer behaviour : consumer behaviour and beyond
by 
Widing, Robert E.
Format: 
Books
Publication Date 
2003
Excerpt: 
Consumer satisfaction.
Available: Copies:
129. 
Cover image for We are all self-employed : how to take control of your career
by 
Hakim, Cliff, 1951-
Format: 
Books
Publication Date 
2003
Excerpt: 
Job satisfaction.
Available: Copies:
130. 
Cover image for Marketing insights from A to Z : 80 concepts every manager needs to know
by 
Kotler, Philip.
Format: 
Electronic Resources
Publication Date 
2003
Excerpt: 
); Customers; Customer Satisfaction; Database Marketing; Design; Differentiation; Direct Mail; Distribution and
Available: Copies:
131. 
Cover image for A framework for marketing management
by 
Kotler, Philip.
Format: 
Books
Publication Date 
2003
Excerpt: 
-- 2. Adapting Marketing to the New Economy -- 3. Building Customer Satisfaction, Value, and Retention
Available: Copies:
132. 
Cover image for Research methods for business students
by 
Saunders, M. N. K.
Format: 
Books
Publication Date 
2003
Excerpt: 
Thornhill -- Case 8: Customer satisfaction on a long-haul tour holiday / David Bowen, Mark Saunders, Philip
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