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457. 
Cover image for Customer care excellence : how to create an effective customer focus
Customer care excellence : how to create an effective customer focus
Customer care excellence : how to create an effective customer focus
by 
Cook, Sarah, 1955-
Format: 
Books
Publication Date 
2008
Excerpt: 
Total quality management.
Available: Copies:
458. 
Cover image for 80:20 : development in an unequal world
80:20 : development in an unequal world
by 
Regan, Colm.
Format: 
Books
Publication Date 
2007
Excerpt: 
Equality.
Available: Copies:
459. 
Cover image for Understanding careers : the metaphors of working lives
Understanding careers : the metaphors of working lives
Understanding careers : the metaphors of working lives
by 
Inkson, Kerr.
Table of contents only http://www.loc.gov/catdir/toc/ecip067/2006001826.html
Publisher description http://www.loc.gov/catdir/enhancements/fy0658/2006001826-d.html
Format: 
Books
Publication Date 
2007
Excerpt: 
Quality of work life.
Available: Copies:
460. 
Cover image for Health and safety, environment and quality audits
Health and safety, environment and quality audits
Health and safety, environment and quality audits
by 
Asbury, Stephen.
Table of contents only http://www.loc.gov/catdir/toc/fy0710/2007295924.html
Publisher description http://www.loc.gov/catdir/enhancements/fy0710/2007295924-d.html
Format: 
Books
Publication Date 
2007
Excerpt: 
Health and safety, environment and quality audits / Asbury, Stephen.
Available: Copies:
461. 
Cover image for Gender, law and justice
Gender, law and justice
Gender, law and justice
by 
Bonthuys, E. (Elsje), 1965-
Format: 
Books
Publication Date 
2007
Excerpt: 
Equality before the law -- South Africa.
Available: Copies:
462. 
Cover image for Agile software development quality assurance
Agile software development quality assurance
Agile software development quality assurance
by 
Stamelos, Ioannis G., 1959-
Table of contents only http://www.loc.gov/catdir/toc/ecip072/2006033754.html
Format: 
Books
Publication Date 
2007
Excerpt: 
Agile software development quality assurance / Stamelos, Ioannis G., 1959-
Available: Copies:
463. 
Cover image for Challenges of managing information quality in service organizations
Challenges of managing information quality in service organizations
by 
Al-Hakim, Latif, 1946-
Table of contents only http://www.loc.gov/catdir/toc/ecip0615/2006019120.html
Format: 
Books
Publication Date 
2007 2006
Excerpt: 
Challenges of managing information quality in service organizations / Al-Hakim, Latif, 1946-
Available: Copies:
464. 
Cover image for Historic pollution films
Historic pollution films
Historic pollution films
by 
Quality Information Publishers.
Format: 
Video disc
Publication Date 
2007 2006
Excerpt: 
Historic pollution films Quality Information Publishers.
Available: Copies:
466. 
Cover image for Managing quality in qualitative research
Managing quality in qualitative research
Managing quality in qualitative research
by 
Flick, Uwe, 1956-
Format: 
Books
Publication Date 
2007
Excerpt: 
Managing quality in qualitative research / Flick, Uwe, 1956-
Available: Copies:
468. 
Cover image for Six sigma software development
Six sigma software development
Six sigma software development
by 
Tayntor, Christine B.
http://www.gbv.de/dms/ilmenau/toc/523939000.PDF
Format: 
Books
Publication Date 
2007
Excerpt: 
Computer software -- Quality control.
Available: Copies:
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Sen, Amartya, 1933-
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